Shipping & Returns Policy

Are shipping costs included in the price?

All of our LOCAL orders have a fee of £5 and there is free delivery for purchases over £100.

Do you ship outside of the UK?
YOU boutique is able to deliver internationally however please note that our delivery fees for international orders are £15. It must be noted that every country has its own customs laws and our delivery fee will not include this fee which the customs department may levy on the order on arrival.

Are there charges on goods shipped outside of the UK?
Charges may be payable on goods shipped outside of the UK. Each country has its own rules. Please check these before ordering. This now includes Europe.

What Shipping methods do you offer?
We have a standard courier delivery being 1-3 days for local orders and 2 weeks for international orders. If you have special requirements please contact us and note that extra charges will be added to your order.

How long does it take to get my shipment?
If your product is available immediately, shipment will take 3-5 days.

Can I return or exchange my order?
Exchanges only within 28 days of purchase - If proof of purchase is provided and product is in its original condition. Please retain invoice as proof of purchase.